We want you to love what you ordered! If something isn't quite right, we're happy to help make it right.

Exchanges

Need a different size? We’re happy to help.

We offer size exchanges within 14 days of delivery for eligible items. To qualify for an exchange, items must be:

• Unworn, unwashed, and in their original condition

• Free of stains, odors, pet hair, or signs of wear

• Include any original tags or packaging, if applicable

Customers are responsible for the cost of shipping the original item back to us. Once we receive and inspect your item, we’ll send out your replacement size (subject to availability).

Store Credit

If you would prefer not to exchange for another size, we may offer store credit for eligible items returned within 14 days of delivery.

Store credit will be issued once we receive and inspect the item. Original shipping charges are non-refundable, and customers are responsible for return shipping costs.

Non-Eligible Items

The following items are not eligible for exchanges or store credit:

• Worn or washed apparel

• Items with stains, odors, pet hair, or other signs of use

• Items damaged after delivery

• Final sale or clearance items (if marked as such)

• Items from our second chance collection

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery with your order number and photos of the issue. We’ll review the situation and work with you to find the best solution.

A Note About Your Order

Because our products are made specifically for each customer, we do not offer traditional returns or refunds. We encourage you to review our sizing information carefully before placing your order. If you have questions about sizing or need help choosing an item, please reach out on our Contact Us page - we’re always happy to help:)

In rare cases where a customer is extremely unhappy with their order or there is an issue with the product, we may review the situation on an individual basis and determine the best way to assist.

Questions?

Need help before ordering? We’d love to help you feel confident in your purchase. Feel free to contact us with any questions about sizing, products, or your order.